Banking & Financial Services
Digital Transformation Suite
Breakdown the uncertainties & drive decision making with accurate real-time data to optimize operational efficiency
BUSINESS CASE
Get the full-suite of digital solutions that covers the complete BFSI value-chain
The banking, financial services, and insurance industry (BFSI) are currently undergoing transformative changes due to various challenges posed by the economic uncertainty, tight regulations, and the changing investor demographics and expectations. In this journey of transformation, developing capabilities with data and analytics to optimize operations to stay profitable, relevant, and sustainable throughout the entire value chain.
OUR SERVICES
We serve the BFSI industry with our
robust technology skill-base
Business Intelligence
Visualize key performance indicators to make data-driven decisions by drilling down from top-level to individual branches or markets or portfolio managers to identify parameters of improvement.
Advanced-Data Analytics
Adapt distribution strategies in an environment of regulatory changes to meet changing investor needs. Optimize the broker/ agent channels while growing multichannel and direct sales. Unlock the true potential of your data with near-real-time insights with our experts.
Cloud Data Management
Robust data management and governance is the first step towards a data-first culture. We deliver custom-fit solutions to account for your immediate and future data storage requirements, with security and protection to your customer data.
Enterprise Performance Management
Optimize network planning, branch management, workforce planning, and more from a single platform. Forecast channel performance and get a real-time view of actual performance data to infuse flexibility in sales planning.
USE CASES
Our specialization in specific scenarios offers upfront value to your business
Portfolio Risk Management
In this environment with ever-changing micro and macroeconomic factors, it is important to understand the asset mix and mitigate the risk associated to avoid potential losses by analyzing various dimensions. Address financial and nonfinancial risk with regulatory compliance with:
- Fraud Detection & Anti-Money Laundering (AML) Analysis
- Loss Forecasting
- KYC Analysis
- Credit Risk and Exposure Analysis
- Incident Management & Claims Analysis
Customer Lifecycle Analytics
By tapping into the enormous amounts of consumer data generated, use them to form actionable insights to optimize customer acquisition and also have growth in newer segments with focused targeting with the existing customers. Some key use-cases include:
- Customer Segmentation for underwriting
- Customer Lifetime Value & Churn Management
- Loyalty Program Management
- Personalized services Eg. Location-based services
- Customer Relationship Management
Regulatory Compliance Support
Regulatory Compliance is one of the stringent and changing requirements for the banking and financial services industry to adhere to. With techniques of advanced analytics and ML algorithms, it is possible to gain massive simplification here via our solutions based on:
- Advanced Text Mining
- Attribute Analysis
- BASEL III compliance
- Non-compliance detection & alert management
- Data extraction with Rest API for reporting and auditing
Performance Analytics
With the banking space becoming more tech-savvy and competitive every day, leveraging the data to derive insights that deliver value is important. Use business intelligence tools to maintain real-time dashboards and capitalize on the data with:
- Real-time Financial Reporting & Financial Statements Analysis
- Channel & Sales Performance Analysis
- Branch Transaction Analysis
- Expense Management
- Payment Analytics
OUR IMPACT
We boost performance on your key metrics of your and your partners’ business
Omnichannel performance boost
Create a compelling brand appeal through an orchestrated performance and handover across offline and online channels of your business.
Reduced Cost & Efficiency Drainage
Gain a solid edge over competition by cutting all hidden costs and efficiency leakages in your complex, busy operations.
Strong Customer Experience & Loyalty
Ensure unprecented customer loyalty through maxmimum usage of your customer insights at all stages of their engagement lifecycle.
FAQs
Our solutions address the most prominent & recurring questions of our clients
Q. How to asses the health of our portfolio assets in the real-time against a wide range of risks?
Use our solution to ditch dozzens of tedious, error-prone spreadsheets for checking a few financial parameters to know the health of your portfolio. Find all the KPIs you need at one place accessible with real-time data to find red flags well in advance.
Q. How do I get more insights on my different customer segments for marketing, servicing and risk purposes?
Our digital offerings collect, compare and analyze the key parameters such as claims, success rate, credit utilization and premium payment history across customer segments and geographies. Gain a deeper understanding of the trends across time with various segments to find upsell opportunities.
Q. How do I get genuine, real-time insights on my product experience from my customers?
Analyze the data from Customer Complaints (VoC) to turn them into CTQ and form actionable insights by grouping them and checking correlation with parameters like service quality, web design & content, security & privacy, convenience, and speed.